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NewExGen - Innovative ICT Solutions

NewExGen

ICT Field Services

Expert installation, maintenance, and support for your network infrastructure,
ensuring optimal performance and reliability.

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Connecting Your Business Ecosystem

NewExGen delivers expert ICT field services to ensure your network infrastructure operates at peak performance. From Wi-Fi installation and fibre optic splicing to comprehensive network deployment, our skilled technicians provide end-to-end solutions for enterprises and SMEs across South Africa.

With extensive experience working with major telecommunications providers like Vodacom, MTN, and Liquid Telecom, our team brings industry-leading expertise to every project. We combine technical excellence with meticulous attention to detail to deliver reliable, high-performance network solutions.


Certified technicians with extensive field experience.


Our Field Service 
​Approach

  • Assess - Thorough site surveys and requirements analysis

  • Plan - Detailed project planning and resource allocation

  • Deploy - Expert installation with minimal disruption

  • Test - Comprehensive testing and quality assurance

  • Maintain - Ongoing support and preventive maintenance

Our ICT Field Service Capabilities

Comprehensive network infrastructure services tailored to your business requirements.

Wi-Fi Installation & Optimisation

Professional installation and optimisation of enterprise-grade Wi-Fi networks for optimal coverage, performance, and security across your facilities.


  • Site surveys and heat mapping
  • Access point installation
  • Network configuration and testing

Fibre Optic Services

Expert fibre optic installation, splicing, and testing services to ensure high-speed, reliable connectivity for your business operations.


  • Fibre optic splicing
  • OTDR testing and certification
  • FTTx deployment


Network Infrastructure

Comprehensive network infrastructure services including cabling, hardware installation, and configuration for optimal performance and reliability.



  • Structured cabling
  • Network equipment installation
  • Rack and stack services

Maintenance & Support

Proactive maintenance and responsive support services to ensure your network infrastructure operates at peak performance with minimal downtime.

  • Preventive maintenance
  • Emergency response
  • Performance optimisation

Security Systems

Installation and configuration of physical security systems including CCTV, access control, and alarm systems integrated with your network infrastructure.


  • CCTV installation
  • Access control systems
  • Network security integration

Project Management

End-to-end project management for network deployments, ensuring timely delivery, quality assurance, and compliance with specifications and standards.


  • Project planning
  • Resource coordination
  • Quality assurance

Success Stories

See how our ICT field services have delivered exceptional results for clients across South Africa.

Enterprise Wi-Fi Deployment

Deployed enterprise-grade Wi-Fi infrastructure across multiple office locations for a major financial services company, improving connectivity and enabling seamless mobility for over 2,000 employees.

Technologies:

Cisco Meraki, Structured Cabling

Campus Network Upgrade

Upgraded the entire network infrastructure for a university campus, including fibre backbone installation, Wi-Fi coverage, and security systems, supporting over 10,000 concurrent users with high-speed connectivity.

Technologies:

Fibre Optics, Aruba Wi-Fi, Cisco Switches

Completion time:

6 months

Why Choose NewExGen for ICT Field Services?

Our expertise and approach deliver tangible business benefits.

Certified Expertise

Our technicians hold industry certifications and have extensive experience with leading network technologies.

Rapid Response
​

Quick deployment and emergency response capabilities to minimize downtime and disruption.

Quality Assurance
​

Rigorous testing and quality control processes ensure reliable, high-performance installations.


End-to-End Service
​

Comprehensive solutions from initial planning through installation, testing, and ongoing support.